Terms and conditions

These terms and conditions apply to purchases made on the e-shop: https://weargreeziis.com.

These terms and conditions apply when buying in the e-shop https://weargreeziis.com

operated trading company GREEZIIS s.r.o., Company ID 171 26 649, registered office no. 135, 530 02 Starý Měřerov, registered in the Commercial Register maintained by the Regional Court in Hradec Králové, sp. no. C 49529, e-mail crew@weargreeziis.com, tel. 775 362 431 (hereinafter referred to as “GREEZIIS” or “Seller”).

These Terms and Conditions govern the mutual rights and obligations of the Contracting Parties arising in connection with or on the basis of the Purchase Agreement (hereinafter referred to as the “Purchase Agreement”) concluded between GREEZIIS as the Seller and another natural or legal person as the Buyer (hereinafter referred to as the “Buyer”) through the Seller's Online Store. The online store is operated by the Company on a website located at the Internet https://weargreeziis.com, through the interface of the website (hereinafter referred to as the “e-shop”).

I. INTRODUCTION

These Terms and Conditions do not apply to cases where a person intending to purchase goods from the seller acts when ordering goods in the framework of his business activity.
Provisions that differ from the terms and conditions may be negotiated in the purchase contract. The derogations in the purchase contract take precedence over the provisions of these Terms and Conditions.
The provisions of the Terms and Conditions are an integral part of the purchase contract. Purchase contract
and the terms and conditions are drawn up in the Czech language. The purchase contract can be concluded in the Czech language. When submitting an order, the Buyer confirms that he has familiarized himself with the Terms and Conditions.
The Seller may change or supplement the text of the Terms and Conditions, with the fact that between the contracting parties there is always an effective text effective at the time of conclusion of the purchase contract.

II. REGISTRATION, USER ACCOUNT

The creation of an order on the e-shop is possible exclusively through the e-shop, either by logging into the previously created user account of the buyer or without logging in. Each buyer has the opportunity, not the obligation, to register and thus create their user account. The Buyer undertakes that the data communicated to the Buyer when registering and/or ordering the goods is complete and true. The buyer is obliged to update the data specified in the user account whenever they are changed. The data provided by the buyer in the user account and/or when ordering goods are considered correct by the seller for the purpose of concluding a purchase contract and invoicing.
Access to the user account is secured with a username and password. The Buyer is obliged to maintain confidentiality regarding the information necessary to access his user account and acknowledges that the Seller is not responsible for any breach of this obligation by the Buyer.
The Buyer is not entitled to allow the use of the User Account to third parties.
The Seller may cancel the User Account, especially if the Buyer does not use his User Account for more than 2 years, or if the Buyer violates his obligations under the Purchase Agreement, of which these Terms and Conditions are an integral part.
The Buyer acknowledges that the user account may not be available continuously, especially with regard to the necessary maintenance of hardware and software equipment.

III. CONCLUSION OF THE PURCHASE CONTRACT

The web interface of the store contains only an informative list of goods offered by the seller for sale, including an indication of the prices of the goods offered. In this context, we exclude the application of the provisions of Section 1732 (2) of Act No. 89/2012 Coll., Civil Code. The prices of the goods offered are shown including value added tax and all related charges. The price for shipping (postage) is indicated separately. The offer of sale of goods and the prices of these goods remain valid for as long as they are displayed in the web interface of the store. If there is a change in the prices of the goods, the prices for that order are valid at the time of placing the order. This agreement does not limit the ability of the seller to conclude a purchase contract on individually agreed terms with the buyer. All offers for the sale of goods placed in the web interface of the store are non-binding and the seller is not obliged to conclude a purchase contract regarding these goods.
All goods offered on the e-shop are sold directly by the seller.
Before completing the order, the buyer is also provided with information about the costs associated with the packaging and delivery of the goods. The information on the costs associated with the packaging and delivery of goods specified in the web interface of the store is valid only in cases where the goods are delivered within the territory of the Czech Republic.
Individual offers are sorted according to relevant criteria chosen by the customer, such as availability or price of the requested goods, automatically based on the data selected/entered by the customer.
To order the goods, the buyer fills in the order form in the web interface of the store. In particular, the order form contains information on:

ordered goods — type, quantity (the ordered goods will be added by the buyer to the electronic shopping cart of the web interface of the store),
Buyer data in the range of name, surname, e-mail or telephone number, address,
the method of payment of the purchase price of the goods, data on the required method of delivery of the ordered goods or an indication of the possibility of personal collection of the goods at the seller's dispensary,
the method and costs associated with the delivery of the goods (hereinafter collectively referred to as the “Order”).

Before sending the order, the Buyer is allowed to check and change the data entered by the Buyer in the order, also taking into account the Buyer's ability to detect and correct errors incurred when entering data into the order. The order is sent by the buyer by clicking on the “PAY” button. The data specified in the order is considered correct by the seller. The Seller shall immediately after receiving the order confirm this receipt to the Buyer by e-mail, to the Buyer's e-mail address specified in the user interface or in the order (hereinafter referred to as the “Buyer's electronic address”).
Depending on the nature of the order (quantity of goods, purchase price, estimated shipping costs), the seller is always entitled to ask the buyer for additional confirmation of the order (for example, in writing or by phone).
The contractual relationship between the seller and the buyer arises from the delivery of the order receipt (acceptance), which is sent by the seller to the buyer by e-mail, to the e-mail address of the buyer.
The Buyer acknowledges that the Seller is not obliged to conclude a purchase contract. In the case when the ordered goods are not available and the seller finds out about this only after receiving the order from the buyer, the seller contacts the buyer and, if necessary, the seller is entitled to conclude a purchase contract only for part of the ordered goods. The content of the goods specified in the order confirmation is decisive for the content of the purchase contract concluded between the seller and the buyer. Confirmation of the order is a confirmation of the conclusion and content of the purchase contract.
The seller is not obliged to conclude a purchase contract in the case when the data indicated for the goods in the catalog are clearly incorrect or there was a clerical error in the catalog of goods. Both the seller and the buyer are entitled to withdraw from the concluded purchase contract until the moment of dispatch of the goods without giving a reason.

IV. SHIPPING AND PAYMENT

For the delivery of goods it is possible to use the services of Zásilkovny (delivery of goods to the address or to the Z-box).
The goods can be paid exclusively when sending an order through Google Pay or Shop Pay payment gateways. Terms of use of these services can be found on the website https://support.google.com/googlepay/answer/9039712 and https://shop.app/terms-of-service.
By concluding a purchase contract, the buyer is obliged to take over the ordered goods. If the buyer violates this obligation, he is liable for the damage caused to the seller, including the payment of additional costs for the delivery of the goods back to the seller or damage to the packaging. If the Buyer does not collect the paid goods within 30 days from the date of notification of the possibility of personal collection, the Seller is entitled to charge warehouse fees in the amount of 10, - CZK for each calendar day started. If the expiry period of the product is exceeded in the interim period, the seller is entitled to dispose of the ordered goods.
The original price (typically displayed on the website as “Price before discount”) means the lowest price in the last 30 days before the discount, at which the seller offered the goods in question on the e-shop. The calculation of the original price does not take into account individual price advantages and price advantages that are not directly included in the current selling price of the goods (i.e. they are not provided automatically and across the board).
Delivery costs (postage) and packing fees will be added to the purchase price indicated in the goods catalog and the buyer is obliged to pay the total price calculated in this way. The cost of delivery may vary depending on the delivery method chosen.
If the seller registers any debt from previous orders, the seller will settle the next order only after the debt has been fully paid.
Any discounts or discount codes that will be provided to the Buyer may not be added or combined with other discount promotions, unless otherwise stated in the terms of the specific discount promotion.
The order will be dispatched as soon as possible after the conclusion of the purchase contract, usually within one week from the date of conclusion of the purchase contract. The Seller guarantees delivery of the ordered goods no later than 30 days from the date of conclusion of the purchase contract.
If the delivery method chosen by the buyer would not be suitable for the delivery of the order (for example due to volume or weight), the seller will contact the buyer and agree with him another delivery method including the price. The carrier will deliver the order to the delivery address specified in the order.
For orders over 2.000, - CZK, the seller provides free shipping. However, the offer of free shipping does not apply to orders with delivery outside the Czech Republic.
The seller relies on the buyer to inspect the shipment and, if necessary, write a record of damage to the parcel, and the buyer undertakes to do so by placing the order. If the shipment is clearly damaged, the buyer is advised to refuse to accept it.
The seller issues a tax document to the buyer.

V. TRANSFER OF PROPERTY RIGHTS AND RISK OF DAMAGE

The right of ownership of the goods passes to the buyer only at the moment of full payment of the purchase price, including postage and packing fees. The moment of payment is understood as crediting the entire amount to the seller's bank account.
The risk of damage to the goods passes to the buyer at the same time as the right of ownership or the moment when the goods will be handed over to the delivery person, whichever is earlier.

VI. THE CONSUMER'S RIGHT TO WITHDRAW FROM THE CONTRACT

Since the purchase contract is concluded at a distance, so-called distance, the consumer has the right, in accordance with Section 1829 (1) of the Civil Code, to withdraw from the contract without giving a reason within 14 days from the receipt of the goods (if the subject of the purchase contract is several types of goods or the delivery of several parts, this period runs from the date of receipt of the last delivery of the goods). Withdrawal from the purchase contract must be sent to the seller within the period specified in the previous sentence. The Buyer is also entitled to withdraw from the contract if the Seller becomes late with the delivery of the ordered goods and if he fails to fulfill this obligation even within a reasonable period of time provided by the Buyer.
If the consumer intends to withdraw from the purchase contract in accordance with the previous paragraph, he can contact the e-mail greeziis.brand@gmail.com and in the best case, it will indicate the order number, the date of purchase and the bank account number for the refund. The buyer is also entitled to use sample withdrawal form from the contract annexed to these Terms and Conditions. The seller shall immediately confirm receipt of the completed withdrawal form.
After withdrawal from the contract, the consumer is obliged to send or hand over the relevant goods back to us without undue delay, no later than 14 days after the withdrawal from the contract.
In the event that the consumer withdraws from the contract in accordance with the preceding paragraphs, the Seller shall return the funds received from the Consumer (except for the amount representing the additional cost of delivery of the goods incurred as a result of the consumer's chosen method of delivery of the goods, which is different from the cheapest standard method of delivery offered by the Seller) within 14 days of withdrawal from the purchase contract by the Consumer, in the same manner as the consumer accepted it from the Consumer, if The author does not specify otherwise. The seller is also entitled to return the services provided by the consumer when the goods are returned by the consumer or in any other way, if the consumer agrees to this and the consumer does not incur additional costs.
The cost of postage associated with the return of the goods is borne and borne by the consumer.
If the consumer withdraws from the purchase contract, the seller is not obliged to return the received funds to the consumer before the consumer returns the goods or proves that he has sent the goods back. If it is no longer possible for the consumer to return everything obtained under the purchase contract, the monetary compensation will be counted against the purchase price as consideration for what can no longer be issued. If the returned goods are partially damaged or disproportionately worn, the claim for damages will be counted against the purchase price and the seller will thus refund the reduced purchase price according to the provisions of Section 1833 of the Civil Code.
If a gift was provided to the consumer as part of the order, the withdrawal also applies to that gift and the buyer is obliged to return it together with the order after the withdrawal from the contract.

VII. RIGHTS FROM DEFECTIVE PERFORMANCE, CLAIMS

Má-li zakoupené zboží vadu, může kupující požadovat její odstranění, a to nejpozději ve lhůtě dvou let od jeho převzetí. Podle své volby může požadovat dodání nového zboží bez vady nebo opravu zboží, ledaže je zvolený způsob odstranění vady nemožný nebo ve srovnání s druhým nepřiměřeně nákladný. To se posoudí zejména s ohledem na význam vady, hodnotu, kterou by věc měla bez vady, a to, zda může být druhým způsobem vada odstraněna bez značných obtíží pro kupujícího. Reklamaci je možné uplatnit na e-mailové adrese c with an indication of the order number, the name and surname of the buyer and a description of the alleged defect, together with the sending/handing over of the goods for consideration to the seller. The deadline for processing the claim begins to run from the moment when the claimed goods come into the seller's disposal.
The warranty does not cover the wear and tear of the item caused by its usual use (e.g. washing, normal wear). For things sold at a lower price, the warranty does not apply to defects for which a lower price has been negotiated. If the defect manifests itself
within twelve months of the taking over, the goods are deemed to have been defective already at the time of taking over.
The Seller shall remove the defect within a reasonable time after its occurrence so as not to cause significant difficulties to the Buyer, taking into account the nature of the thing and the purpose for which the Buyer purchased the item. The seller may refuse to remove the defect if it is impossible or prohibitively expensive, especially considering the significance of the defect and the value that the thing would have without the defect.
The Buyer may request a reasonable discount or withdraw from the contract if the Seller has refused to remove the defect or has not remedied it in accordance with the foregoing, the defect manifests itself repeatedly, the defect is a material breach of contract, or it is apparent from the Seller's statement or circumstances that the defect will not be remedied within a reasonable time or without significant difficulties for the Buyer.
The Buyer shall inform the Seller what right he has chosen when making a claim, or without undue delay after its application. The choice made cannot be changed by the Buyer without the Seller's consent; this does not apply if the Buyer has requested the repair of a defect that turns out to be irreparable. If the Seller fails to correct the defects within a reasonable period of time or notifies the Buyer that he will not correct the defects, the Buyer may demand a reasonable discount on the purchase price instead of removing the defect, or may withdraw from the contract.
The seller informs about the status of the buyer's complaint.
The seller decides on the complaint immediately, in complex cases within three working days. This period shall not include the period of time appropriate to the type of product required for the expert assessment of the defect. The seller will deal with the complaint, including the elimination of the defect, without undue delay, no later than 30 days from the date of filing the complaint. After this period, the consumer has the right to withdraw from the contract or demand a reasonable discount on the price.
In the case of a legitimate complaint, the Buyer is entitled to reimbursement of the costs incurred in the exercise of this right; the Buyer is obliged to claim these costs no later than one month after the expiration of the period for claiming the claim. If the Buyer does not take over the repaired or replaced goods within 14 days of the Seller's request for acceptance, the Seller is entitled to a charge for storage of CZK 10 for each calendar day started.

VIII. PROTECTION OF PERSONAL DATA

The buyer's personal data must be processed by the seller in order to fulfill the purchase contract and fulfill legal obligations. The Processing of Personal Data is governed by the Terms of Processing of Personal Data.

IX. IN CONCLUSION

Buyers can send their complaint to e-mail crew@weargreeziis.com, the complaint will be processed within 30 days from the date of its receipt and the buyer will be notified of its settlement at his e-mail address.
The cost of the means of long-distance communication is no different from the standard rate, and the buyer bears it himself.
The Seller is not bound by any codes of conduct in relation to the Buyer.
The Buyer's order, including the invoice, will be stored in the Seller's ordering system and the Buyer is entitled to request both documents or access them through his user account. The buyer is also entitled to request to send a copy of the purchase contract (order) or a confirmation of the conclusion of the contract with the required data.
Business activity is carried out by the seller on the basis of a trade license. Trade inspection is carried out within its competence by the competent trade authority. Supervision of the area of personal data protection is carried out by the Office for Personal Data Protection. The Czech Trade Inspectorate supervises compliance with Act No. 634/1992 Coll., on Consumer Protection.
Should a dispute arise in the context of the commercial relationship between the seller and the consumer, the Czech Trade Inspectorate is responsible for out-of-court settlement of consumer disputes, at Štěpánská 567/15, 120 00 Praha 2, email: adr@coi.cz, web: adr.coi.cz. The consumer can also use the online dispute resolution platform established by the European Commission at http://ec.europa.eu/consumers/odr/.
These Terms and Conditions shall take effect on /1.1./ 2024.